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Lessons and stories from the front lines of fighting identity theft. Fraud Case Story #12

Aug 31

The purpose of this blog series is to educate people about the ways that identities are stolen without revealing confidential information or names of the people who have been affected.

Keep in mind, these stories are true (although I have omitted specific details for our members’ protection) and are described by real Fraud Resolution Agents. It is up to you if you are going to be proactive to protect yourself from identity theft after reading this post. 

Fraud Case:
Overseas Fraud Victim

Fraud Story:
While overseas on military duty, the member discovered she was a fraud victim.  While checking her personal emails on her laptop computer, she was notified by of inquiries made by major credit card companies.  She contacted’s Customer Care number and was assigned a fraud case representative. A little relieved that she was going to receive assistance from a designated Fraud Resolution Agent, she was quite concerned with the time difference because she was on the other side of the word.

How the Fraud Resolution Agent Helped the Victim:
Even though the victim was on the other side of the world, the Fraud Resolution Agent was able help the victim place fraud alerts on her credit reports and assist with putting a stop to the fraudulent applications.  The Fraud Resolution Agent was also able to correspond with the victim via email when they weren’t able to correspond by telephone because of the major time difference.

As an identity theft victim advocate, I would suggest enrolling with a product such as which will assign you a dedicated Fraud Resolution Agent to act as your advocate and work closely with you and creditors to resolve any fraud issues and reclaim your good name, even if you happen to be on the other side of the world.

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