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Lessons and stories from the front lines of fighting identity theft. Fraud Case Story #11

Aug 05

The purpose of this blog series is to educate people about the ways that identities are stolen without revealing confidential information or names of the people who have been affected.

Keep in mind, these stories are true (although I have omitted specific details for our members’ protection) and are described by real Fraud Resolution Agents. It is up to you if you are going to be proactive to protect yourself from identity theft after reading this post. 

Fraud Case:
I don’t go shopping there

Fraud Story:
On a particular lazy Saturday, the victim was at home in front of his computer checking his emails.   He then noticed email monitoring alerts telling him to log into his online account to view activities made on his credit reports.  After logging in, he noticed multiple inquiries made for women’s clothing stores.  He then tried calling the companies to resolve the matter on his own but with no success.  That’s when he remembered he has access to a designated Fraud Resolution Agent and called the Customer Care number for  He was assigned a fraud case and received a phone call from a Fraud Resolution Agent less than an hour later.

How the Fraud Resolution Agent Helped the Victim:
The Fraud Resolution Agent helped the victim place fraud alerts on his credit reports and assisted with filing an identity theft police report.  The Fraud Resolution Agent also provided conference calls to the companies to put a stop to the credit applications.  Also, the Fraud Resolution Agent helped the member feel in control of the situation and enabled him to relax and enjoy the rest of his weekend.

As an identity theft victim advocate I would suggest enrolling with a product such as which will assign you a dedicated Fraud Resolution Agent to act as your advocate and work closely with you and creditors to resolve any fraud issues and reclaim your good name.