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Lessons and stories from the front lines of fighting identity theft. Fraud Case Story #9

Jun 23

The purpose of this blog series is to educate people about the ways that identities are stolen without revealing confidential information or names of the people who have been affected.

Keep in mind, these stories are true (although I have omitted specific details for our members’ protection) and are described by real Fraud Resolution Agents. It is up to you if you are going to be proactive to protect yourself from identity theft after reading this post. 

Fraud Case:
Music (and bills) never wanted

Fraud Story:
To start a new life, the victim had moved from another state and moved in with relatives.  He stayed with the relatives for 3 to 4 months until he was able to find a job and find a place of his own.   After a couple weeks, he started receiving monitoring alerts via text message.  He logged into his online account and noticed inquiries made for music services he never requested.  He contacted the company and was informed that CD’s and DVD’s were purchased online and mailed to the address he previously lived at.  That’s when he realized that one of his relatives had used his identity to make online purchases for music CD’s and DVD’s.  Knowing that one of the main features of the product is assistance from a Fraud Resolution Agent, he called customer service right away and was assigned a Fraud Resolution Agent.

How the Fraud Resolution Agent Helped the Victim:
The Fraud Resolution Agent helped the victim place fraud alerts on his credit reports and assisted with filing an identity theft police report.  In addition, the Fraud Resolution Agent provided credit bureau dispute letters and instructions to dispute the inquiries as fraudulent activities.

As an identity theft victim advocate would suggest purchasing a lock safe to lock all your belongings which contain your personal information and to lock credit cards that you don’t normally use.

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