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Lessons and stories from the front lines of fighting identity theft. Fraud Case Story #8

May 03

The purpose of this blog series is to educate people about the ways that identities are stolen without revealing confidential information or names of the people who have been affected.

Keep in mind, these stories are true (although I have omitted specific details for our members’ protection) and are described by real Fraud Resolution Agents. It is up to you if you are going to be proactive to protect yourself from identity theft after reading this post. 

Fraud Case:
Fraudulent Online Applications

Fraud Story:
A member received a monitoring alert in regards to an account being opened with a major jewelry store she did not recognize.  The member then logged into her online account and noticed there were multiple inquiries made at major jewelry stores.  Soon after, she contacted and was assigned a dedicated Fraud Resolution Agent. 

How the Fraud Resolution Agent Helped the Victim:
The Fraud Resolution Agent helped the victim place fraud alerts on her credit reports and assisted her in contacting the jewelry companies to put a stop to the online applications.  The Fraud Resolution Agent also assisted with filing an identity theft police report.

As an identity theft victim advocate, if you happen to be in a predicament such as this one, I would suggest looking into a monitoring program such as which actively scans the Internet on a daily basis to search for fraudulent use of members’ SSN, credit and debit cards.

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