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Welcome to the ProtectMyID Blog

Lessons and stories from the front lines of fighting identity theft.

 

ProtectMyID.com Fraud Case Story #7

Apr 09

The purpose of this blog series is to educate people about the ways that identities are stolen without revealing confidential information or names of the people who have been affected.

Keep in mind, these stories are true (although I have omitted specific details for our members’ protection) and are described by real Fraud Resolution Agents. It is up to you if you are going to be proactive to protect yourself from identity theft after reading this post. 

Fraud Case:
A decline letter for an account the victim had never opened

Fraud Story:
A ProtectMyID.com member received a monitoring alert for a department store credit card he never applied for.  The victim did have a credit card with this particular department store he had originally opened three months before receiving the monitoring alert, however, he hadn’t opened any new lines of credit with the same department store.  Soon after receiving the monitoring alert, the victim started receiving additional monitoring alerts from ProtectMyID.com for department store credit cards he never authorized.

How the ProtectMyID.com Fraud Resolution Agent Helped the Victim:
The Fraud Resolution Agent helped the victim place fraud alerts on his credit reports and assisted the member with contacting the credit card institutions to address the issue of fraudulent accounts. The Fraud Resolution Agent also assisted with filing an identity theft police report with the member’s local police department. This turned out to be very useful as the victim later received a phone call from a police officer notifying him that the fraudster had worked in a hospital where the victim’s information had been stolen.

As an identity theft victim advocate, I would suggest looking into a monitoring program such as ProtectMyID.com which not only sends notification alerts via email, but also notifies members by U.S. mail or text message should any key account changes be found. Providing early awareness enables consumers to make timely responses and work towards a resolution.

Look out for the next fraud case story posting on 4/26/2010.

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