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Lessons and stories from the front lines of fighting identity theft. Fraud Case Story #5

Mar 10

The purpose of this blog series is to educate people about the ways that identities are stolen without revealing confidential information or names of the people who have been affected.

Keep in mind, these stories are true (although I have omitted specific details for our members’ protection) and are described by real Fraud Resolution Agents. It is up to you if you are going to be proactive to protect yourself from identity theft after reading this post. 

Fraud Case:
New accounts opened for wireless services

Fraud Story:
A member received monitoring alerts from alerting him of unauthorized accounts being opened for wireless services with two major wireless service companies.  The twist to the story is that the victim resides in New York and the fraudulent address used to establish the fraudulent accounts is in Georgia. After reviewing his credit reports, the victim noticed the fraudulent address had been reported on his credit reports which he was alerted about as well. 

How the Fraud Resolution Agent helped the victim:
The Fraud Resolution Agent helped the victim place fraud alerts on his credit reports and assisted the member with contacting the wireless companies to close the fraudulent accounts.  The Fraud Resolution Agent also assisted the victim file an identity theft police report with the member’s local police department and with the Georgia police department where the fraud originally took place.

As an identity theft victim advocate, I would suggest that if you happen to be in a predicament such as this one you should look into a monitoring product such as which sends notification alerts that inform members when a change of address action is initiated so members can verify that the change was legitimate or determine if it came from an unauthorized source.

Look out for the next fraud case story posting on 3/29/2010.

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