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Lessons and stories from the front lines of fighting identity theft. Fraud Case Story #4

Feb 19


The purpose of this fraud case story series is to educate people about the real-life ways that identities are stolen without revealing confidential information or the names of the people who have been affected.

Keep in mind, these stories are true (although I have omitted specific details for our members’ protection) and are described by real Fraud Resolution Agents. We recommend reading these cases for educational purposes and learning ways to protect yourself against identity theft.

Fraud Case
Fake Promotional Letter

Fraud Story
The victim received an official looking promotional letter from what she thought was her credit institution.   The letter included a sign up form requiring personal information to be entered into a drawing.  She quickly filled out the application providing all personal information including her Social Security number. 

Later that week, the consumer started receiving monitoring alerts of key changes being made to her credit reports from™. After reviewing the monitoring alerts, she noticed they were for inquires which she had not initiated or authorized. 

Concerned, the victim called her credit institution, which she thought had sent her the promotional letter. She was told that they had not sent out any such letter. To her dismay, the victim realized that she had been the target of a  phishing scam. She immediately called to get help dealing with the repercussions.

Situation Solution
The Fraud Resolution Agent listened to the victim and let her know she wasn’t alone. The agent then assisted the victim with placing  fraud alerts with the credit reporting agencies and further helped her file  an identity theft report with her local police department. Armed with information and assistance from the Fraud Resolution Agent, the victim no longer felt powerless against the would-be identity thieves.

As an identity theft victim advocate, I would suggest that you use extreme caution when responding to any sort of contest or unsolicited email or mail item. Moreover, if you happen to find yourself in the middle of an identity theft scam, it’s best to have an experienced advocate on your side, such as a Fraud Resolution Agent. The product’s daily monitoring of your credit reports, combined with powerful Internet sweeping capabilities are just a few of the valuable tools that you should add to your protection arsenal.

Look out for the next fraud case story posting on 3/12/2010.

5 Comments Add your comment

  1. John
    Feb 19 at 15:19

    I have heard about online phishing but never in the mail. That is so scary.


    PMID_Alvin Reply:

    Hello John! Thanks for your feedback and we appreciate it. Yes indeed, it’s scary to think how clever identity thieves are becoming. The solution is to be proactive and vigilant in protecting your identity.


  2. Interesting and informative. We are thankful also for organizations like this who is willing to help and support.


  3. maty grzejne
    Aug 02 at 05:39

    Hello, I think your blog might be having browser compatibility issues.

    When I look at your blog site in Opera, it looks fine but when opening
    in Internet Explorer, it has some overlapping. I just wanted to give you a
    quick heads up! Other then that, fantastic blog!


    Becky Reply:

    Thanks for the feedback. We’ll alert the technical team!


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