The purpose of this fraud case story series is to educate people about the real-life ways that identities are stolen without revealing confidential information or the names of the people who have been affected.
Keep in mind, these stories are true (although I have omitted specific details for our members’ protection) and are described by real Fraud Resolution Agents. We recommend reading these cases for educational purposes and learning ways to protect yourself against identity theft.
Fake Promotional Letter
The victim received an official looking promotional letter from what she thought was her credit institution. The letter included a sign up form requiring personal information to be entered into a drawing. She quickly filled out the application providing all personal information including her Social Security number.
Later that week, the consumer started receiving monitoring alerts of key changes being made to her credit reports from ProtectMyID.com™. After reviewing the monitoring alerts, she noticed they were for inquires which she had not initiated or authorized.
Concerned, the victim called her credit institution, which she thought had sent her the promotional letter. She was told that they had not sent out any such letter. To her dismay, the victim realized that she had been the target of a phishing scam. She immediately called ProtectMyID.com to get help dealing with the repercussions.
The ProtectMyID.com Fraud Resolution Agent listened to the victim and let her know she wasn’t alone. The agent then assisted the victim with placing fraud alerts with the credit reporting agencies and further helped her file an identity theft report with her local police department. Armed with information and assistance from the Fraud Resolution Agent, the victim no longer felt powerless against the would-be identity thieves.
As an identity theft victim advocate, I would suggest that you use extreme caution when responding to any sort of contest or unsolicited email or mail item. Moreover, if you happen to find yourself in the middle of an identity theft scam, it’s best to have an experienced advocate on your side, such as a ProtectMyID.com Fraud Resolution Agent. The product’s daily monitoring of your credit reports, combined with powerful Internet sweeping capabilities are just a few of the valuable tools that you should add to your protection arsenal.
Look out for the next fraud case story posting on 3/12/2010.