Imagine coming home, opening your mail and discovering you had a house in foreclosure that you never even bought. This recently happened to one consumer and, in fact, it happens all the time.
In this case, ProtectMyID.com was able to help a ProtectMyID member dispute a crime by contacting the mortgage company and filing for an identity theft police report. Yet clearing the case was not easy. Due to the fact that the account was over a year delinquent, the mortgage company did not believe this consumer had actually been a victim of identity theft and mortgage fraud. In fact, they offered him no sympathy at all. They blamed him for not being aware that he had a house in his name in another state and for not knowing the mortgage payments were so far behind.
The reason the mortgage company was not sympathetic was probably because there is no good reason not to know if something like this happens to you. You can check your credit for free up to three times a year – once with each of the three major credit bureaus: Experian®, TransUnion® and Equifax®. If this consumer had done that even once, he could have caught the problem before it got so out of hand.
Lesson learned: It is always best to have a credit monitoring product that alerts you if there are any key changes to your credit report.